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Robert L McDorman

RETAIL AUTOMOTIVE INDUSTRY LEADER

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Honors & Awards

Car dealer FINAL  (1)

TEXAS QUALITY DEALER OF THE YEAR

Texas Independent Automobile Dealers Association

October 2000

TIADAIconRed
TIADA 2000 F
State Q Dealer F

Texas Independent Automobile Dealers Association selection criteria for the Quality Dealers Award nominees are judged on the following areas: (1) Service to Industry, (2) Community Service, and (3) Outstanding Business Operation, with all criteria supported by dealer reputation in repeat business, customer service, ethical business practices and corporate/employee relationships.

DOUBLE EAGLE AWARD

National Independent Automobile Dealers Association

January 2000

Eagle Master F
NIADLogo_200x88

The NIADA Eagle Award continues to be a coveted award, given annually to qualifying producers in each state. To qualify, you must sign at least 20 new members during a twelve month period. The program stands for the member who excels above the rest and is key to his/her association growth.

NATIONAL QUALITY DEALER OF THE YEAR  pdfIconOriginal-32x30  Car Dealer Walking FINAL

National Independent Automobile Dealers Association

April 2001

NIADLogo_200x88
NIADA Plaque F
NIADA Medal Master F

Since its inception, the National Quality Dealer has come to embody all that it means to be a dealer who is committed to quality, excellence, outstanding customer service, and to making their community a better place for everyone. This award honors dealer nominees representing their state associations from across the country. Each year, this prestigious award has become more and more coveted… as the standards and what it takes to achieve this award reach new levels with each recipient selected.

National Independent Automobile Dealers Association selection criteria for the Quality Dealers Award nominees are judged on the following areas: (1) Service to Industry, (2) Community Service, and (3) Outstanding Business Operation, with all criteria supported by dealer reputation in repeat business, customer service, ethical business practices and corporate/employee relationships.

BETTER BUSINESS BUREAU TORCH AWARD FINALIST  pdfIconOriginal-32x30

April 2004

BBB wide    Torch 2M F Web
The nominee business should demonstrate its superior commitment to exceptional standards that benefit its customers, employees, suppliers, shareholders and surrounding communities. The BBB understands that each business is unique and has different needs, experiences and polices.The Torch Award focuses on 4 important criteria areas.

  1. Management Practices
  2. Community / Investor / Stakeholder Relations
  3. Communications and Marketing Practices
  4. Industry Reputation

N.I.A.D.A. CERTIFIED MASTER DEALER CERTIFICATION  pdfIconOriginal-32x30NATIONAL-INDEPENDENT-AUTOMOBILE-DEALERS-ASSOCOATION-PRESTIGIOUS-CERTIFIED-MASTER-DEALER-CERTIFICATION-Reduced-For-Awards-Page

National Independent Automobile Dealers Association and Northwood University

June 2002

NIADLogo_200x88
NorthwoodUniversityLogo

The Certified Master Dealer Program was developed in 2001, in collaboration with Northwood University, to help dealers manage and grow their businesses. Since then, it has grown into one of the industry’s most respected training programs. Dealers who attend this training are committed to the industry, support ethical business standards and practices, and are leaders in their communities. They bring a wide range of experience to each class, and leave with new strategies for analyzing their business practices and increasing their bottom line.

The overall goals of the Certified Master Dealer Certification are to provide in-depth training that assists dealers in running their businesses, but also in exploring and developing ways to enhance the image of dealers as well.

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